Comfortable room good breakfast

Stayed in August 2025

Too dark. Didn’t feel safe. Parking lot needed lit up as well and the sign.

It was clean

Stayed in January 2025

The breakfast was nothing great, tator tots as hashbrowns, the sausage was not hot, and there were no eggs and only adult cereal. The pool was not clean, and the room we originally were in did not have an efficient AC unit, we had to change rooms, the third floor obviously had someone that was smoking in the halls. We had a bathtub, but the drainplug would not stop the water from draining, so no soaking after bmx race.

The overall appearance was clean and put together. The room was clean. Plenty of parking and easy to find.

Stayed in September 2024

The main eating area was very warm, the air conditioning didn’t seem to be working. There weren’t any towels available by the pool and very little were supplied in our room. The pool are was in dire need of a remodel. It seemed like the pool needed chemicals ,as it had a smell as if were pond and the whole pool area was super hot. Some walls in the hotel had food or items spilled on it and not wiped down.

The location was good and the room seemed to be remodeled. The hotel in general seemed to be remodeled.

Stayed in July 2024

Short staffed, multiple room issues- door keys weren’t set correctly, door keys wouldn’t work, door wouldn’t close and finally door wouldn’t lock. Remote didn’t work- so no tv. No working ice machines. Stayed two nights, room was never tidied up- had to search for fresh towels from staff on personal call. However- after pushing for the back of the hotel, our stay was very quiet.

Location and cost

Stayed in August 2024

We booked for 2 nights, and they only gave half a roll of toilet paper in the room. Only two towels, no conditioner, and the body soap was almost empty. The pool room needed a good clean, and the continental breakfast was less than expected.

Good location

Stayed in March 2024

Breakfast was almost non existent. No creamer for coffee.

Bed was comfortable and it was quiet.

Stayed in March 2024

The girl at the front desk when we checked in had a terrible attitude and acted like she didn’t want to be bothered to do her job. The room only had 2 towels for my family of 5 and my husband asked for more he only received 2 more. The building smelled like mildew when walking in and the 3rd floor smelled like an ashtray. The phone didn’t even work in the room.

Not much. Nothing was stocked when we came down for breakfast at 8:30. It seemed the only woman stocking up anything didn’t have enough help to keep up.

Stayed in July 2023

Property was just renovated, however rooms still smelt like paint. Our particular room had dirt on the bathroom floor under the vanity, rust on the metal supports for the sink/vanity. Bathroom faucet had no pressure. Mattress should have been replaced.

Great location.

Stayed in August 2025

I really appreciate the stuff. Everyone is so nice and friendly. My family really enjoyed the visit! There is one thing I want to point it out that the edge around the pool is a little slippery which seems like the same material inside of the bathtub. Maybe after the remodel will be better. Overall it was a wonderful experience!

Stayed in June 2025

Service

Was not available,none provided as promised

Stayed in December 2024

We were at the hotel for my daughter's wedding. our room was 85 degrees and muggy the morning of the wedding. The room was designated for Bridesmaids to get ready and they were sweating their make up off. A lovely staff member told us that night of our stay would be refunded because the room wasn't functional. Lional, the manager of the hotel, has refused to honor this promise. He has ignored my calls and customer service from Booking.com. Under Lional's management, there are no maintenance staff available outside of working hours. I would say be hesitant to stay here in general but DEFINITELY do not book the hotel for any special occasion or event, especially a wedding.

The rooms were nice but the air conditioning was broken for two of the three nights of our stay and they were unable to fix it or move us to a different room. it was in the 90's over those three days.

Stayed in August 2024

Not clean

The staff were friendly

Stayed in September 2024

Only issue there where no ice at all but not a big deal

Staff very happy to help you

Stayed in August 2024

The hotel was really really bad, the worst experience I have had so far in a hotel. The stay was for my family to meet and stay for two nights. My elder brother and his family from Toronto Canada came for a trip. We checked in at 11pm and when we went into rooms, we saw how dirty the rooms were. Room 211- the room didn't have shampoo, gel, had stinky, dirt on floor, had curry odor, the bed was dirty comforter, had bugs and dirt. The flush in toilet was not working sometimes. They didn't even clean the apartment or didn't even do house cleaning the second day we had stayed. Room 213- the room had dirty fooor, had water on floor, the comforter was same dirty and unclean. The floor on washroom was watered, the tile was broken and the shower was dirty. The washroom felt like the previous guest did not flush and the hotel authorities did not clean. The room smelled stinky. Room 217- the room had faulty toilet, the commode wasn't working, there's no hair dryer not working and room again was smelling really really bad. Overall, we had two kids staying and they both got sick. We hated the experience so much and tried talking to manager, they're not even available. The other people on front desk behaved like they'd not even care. And they actually did not. The experience was so bad that if we had an option we'd have moved to a different place but it was too late and too expensive. I ended up getting a different hotel (Holiday Inn) for third day of stay and doctors appointments for children because of sickness from Hampton Inn. I am requesting full refund based on the horrible experience I had. I hope you guys live up to the expectations I have of you.

There was nothing to like about the property. I had good expectations off booking.com because of my previous stellar experience. But this Hampton inn experience is too awful to even rate. If I could give 0, I'd.

Stayed in August 2024

Room was not cleaned good. Old trash in trash can, toilet seat dirty, tub was dirty.

Stayed in August 2024

- outdated -water leak caused 1/4” of water overnight on bathroom floor -extremely damp room overall - NO HOT WATER LAST NIGHT - keys didn’t work more than once: had to get front desk to redo

Location

Stayed in August 2024

Coffee wasn’t ready No peanut butter Under staffed for full hotel

Not much

Stayed in July 2024

Nothing to mention

Easy check in and out. Room was very nice.

Stayed in July 2024

The ice machine on the third floor and the first floor were not working in the morning we left. I requested someone look at it.A hour and a have to fall we left. Nothing was done.

Breakfast was very good

Stayed in July 2024

I have put a complaint in Staff- very bothered when asked anything Room: only given 2 towels and had a family of 4 and a baby as well as didn’t have extra blankets or pillow in the closet for the pull out bed for my children, had to ask front desk which they got irritated and only had one pillow and one blanket Bathroom door could not open all the way got stuck and had to struggle to get through a small entrance Ice machine didn’t work also didn’t have a sign saying it didn’t work Used the bathroom by the lobby - out of toilet paper and was a complete mess The pool room was as hot as a sauna and unbearable to swim Breakfast: the eggs were super watery and rubbery Barely any pastries/bread options the case was almost empty both mornings

The location was good

Stayed in July 2024

Pool was icy cold, my kids wouldn’t even go in and they don’t care about pool temperature ever! I’ve machines broken. Vending machines broken. Tubs stained. Staff at front desk not helpful. When asked how to get ice, she just said to wait and try later.

Breakfast

Stayed in July 2024

Dirty room and tub

Booking

Stayed in June 2024

Close to family and things to do.

Stayed in November 2023