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Reviews of Hotel Bero 4 stars

Hofstraat 1A, Oostende Centre, 8400 Ostend, Belgium

#25 of 39 hotels in Ostend

Guests' Choice

Review score

Based on 228 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.1

  • Location

    8.9

  • Facilities

    7.9

  • Staff

    8.3

  • Value for money

    7.6

  • Free WiFi

    8.4

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Showing 1 – 25

  • Reviewed: 30 September 2025

    8.0
    Overall v good
    • Leisure trip
    • Solo traveller
    • Executive Suite
    • Stayed 4 nights
    • Submitted via mobile

    Limited beer available in the bar No large towels in the bathroom

    Clean

    Stayed in September 2025

  • Reviewed: 26 August 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Classic Suite
    • Stayed 1 night
    • Submitted via mobile

    Slightly dated but absolutely fine.

    Staff were so helpful. Lovely pool. Fantastic value.

    Stayed in August 2025

  • Reviewed: 25 August 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Classic Family Room
    • Stayed 1 night
    • Submitted via mobile

    Location

    Stayed in August 2025

  • Reviewed: 9 July 2025

    8.0
    Recommend for a nice stay in Ostend, close to beach with lively staff
    • Leisure trip
    • Family with young children
    • Classic Family Room
    • Stayed 1 night
    • Submitted via mobile

    Construction outside our window. Rooms are a bit dark.

    Great staff at check-in and check-out. Amazing pool and loved the sauna. Comfortable beds. Kids loved it (great wifi too). Liked the concept of having a coffee corner

    Stayed in July 2025

  • Reviewed: 7 July 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Executive Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Not possible to have lunch or diner but some good restaurants close by.

    Fine staff. Helpful. Good breakfast. Nice room. Airconditioning working good. Not all rooms have that though. So always check at your time of booking.

    Stayed in July 2025

  • Reviewed: 10 March 2025

    7.0
    Good location and facilities for kids and adults. Very good breakfast. outdated bedrooms
    • Leisure trip
    • Family with young children
    • Classic Family Room
    • Stayed 2 nights
    • Submitted via mobile

    Room with window facing a wall. Very dated yet functional. Daily cleaning service very superficial.

    Breakfast, kids play room, spa facilities, pool and common areas

    Stayed in March 2025

  • Reviewed: 6 March 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Executive Twin Room
    • Stayed 1 night

    beds were not hard enough and there were no double beds

    Pool and Wellness area and location

    Stayed in March 2025

  • Reviewed: 1 March 2025

    9.0
    Great hotel , clean , friendly helpful staff with fantastic breakfast choices
    • Leisure trip
    • People with friends
    • Executive Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Would be good to have extra towels if you are using swimming pool as don’t want to make ones in room wet, we’re given towels when we asked no problem . The swimming pool water was a little bit on the old side but we enjoyed it

    Lovely hotel in good location nice room

    Stayed in March 2025

  • Reviewed: 7 January 2025

    7.0
    It was ok
    • Leisure trip
    • Solo traveller
    • Classic Double Room
    • Stayed 2 nights
    • Submitted via mobile

    It wasn’t very warm and some areas were dirty The door handle in the swimming pool area fell off in my hands There was no one in the spa/ pool area

    Staff on desk very helpful …parking situation not good

    Stayed in January 2025

  • Reviewed: 31 December 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Classic Double Room
    • Stayed 1 night

    Flexible and extensive breakfast.

    Stayed in November 2024

  • Reviewed: 20 December 2024

    9.0
    Good hotel
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    The people working at the breakfast were not friendly even we talked in dutch. She didn t want to make some eggs.....

    Super. Everything ok

    Stayed in November 2024

  • Reviewed: 30 November 2024

    9.0
    Very pleasant stay with my family
    • Leisure trip
    • Family with young children
    • Classic Family Room
    • Stayed 1 night

    Parking only possible in a garage away from the hotel.

    Everything was very good. The rooms are great and very, very spacious.

    Stayed in November 2024

  • Reviewed: 24 October 2024

    8.0
    In general we had a very nice stay at this hotel
    • Leisure trip
    • Family with young children
    • Classic Family Room
    • Stayed 2 nights
    • Submitted via mobile

    The room was old, but everything in very good condition

    Great location, very tasty breakfast. I stayed with my kids and having swimming pool and kids playroom really made our vacation.

    Stayed in October 2024

  • Reviewed: 5 October 2024

    8.0
    Family room for 4
    • Leisure trip
    • Family with young children
    • Classic Family Room
    • Stayed 2 nights
    • Submitted via mobile

    Family room for 4 could be renovated. Some of the lights in the room didn't work, no additional towels and no bathrobe for the wellness. No parking agreement with near parking spaces.

    Location is perfect. Rooms are clean and with good size. Wellness is small but it has enough facilities. Good value for money.

    Stayed in October 2024

  • Reviewed: 24 September 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Alles was in orde

    Stayed in September 2024

  • Reviewed: 1 September 2024

    7.0
    Nice stay due to location, room and breakfast but wellness, staff and elevator issues: not 4 stars
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 2 nights

    The elevator broke down several times a day. There are 2 elevators (which is not enough for the amount fo guests), of which one lead to steps, so not wheel chair friendly. At the bar, there was no bartender; so the receptionist or nightguard needed to cover the bar as well, leading to long waiting times. Several beers were sold out already on Friday evening 9 PM. At breakfast time on Saturday, there was not enough room to sit so we had to wait and it was very understaffed. The wellness was first locked, so I needed to ask the receptionist to open it (it should have been open at that time). It was also a bit outdated. One of the 2 infrared spaces did not work; the hammam was a very dark place with holes in the ceiling, there were other holes in the ceiling of the complex as well. The swimming pool was not very safe as the depth was not mentioned for the deep part of the pool and the ladder steps were narrow and very slippery.

    The breakfast was great, a lot of choice, freshly baked eggs, cake, nice fruit salad, juices and sekt etc. The room was large and clean. The pool is beautiful and has a nice size.

    Stayed in August 2024

  • Reviewed: 25 August 2024

    9.0
    Brilliant Staff and location
    • Leisure trip
    • Solo traveller
    • Executive Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Floor heating was on

    Staff brilliant

    Stayed in August 2024

  • Reviewed: 11 August 2024

    8.0
    Top
    • Leisure trip
    • Family with young children
    • Executive Twin Room
    • Stayed 1 night
    • Submitted via mobile

    De ruime kamer was top.

    Stayed in August 2024

  • Reviewed: 26 July 2024

    9.0
    Would recommend to friends
    • Leisure trip
    • Family with young children
    • Classic Family Room
    • Stayed 4 nights
    • Submitted via mobile

    Great staff. Good location.

    Stayed in July 2024

  • Reviewed: 11 July 2024

    8.0
    we will do it again
    • Leisure trip
    • Family with young children
    • Classic Family Room
    • Stayed 1 night

    very nice breakfast, good quality of the food helpfull staff, always ready to answer our questions nice hotel with kids, they also have a small area dedicated to small kids

    Stayed in July 2024

  • Reviewed: 8 July 2024

    7.0
    Overall, it was still a good place to stay if you’re in a budget. Thank you
    • Leisure trip
    • Family with young children
    • Classic Family Room
    • Stayed 2 nights
    • Submitted via mobile

    -The sofa bed was uncomfortable -The pillows are sooo thin, they’re needs to be change now -The water in the pool is cold, not recommended for young children

    -Near the beach -breakfast was good

    Stayed in July 2024

  • Reviewed: 30 June 2024

    7.0
    Nice hotel
    • Leisure trip
    • Family with young children
    • Ecology Room
    • Stayed 1 night
    • Submitted via mobile

    This hotel is not oceanfront as advertised, elevator was out of service, shower could be better.

    Breakfast was very good, room was comfortable and very clean.

    Stayed in June 2024

  • Reviewed: 29 June 2024

    7.0
    Mixed feelings because of differences in service levels depending on who was present.
    • Leisure trip
    • Family with young children
    • Ecology Room
    • Stayed 3 nights
    • Submitted via mobile

    In general the services were good. Some of the staff members were unfortunately not so welcoming. The hotel has a very nice bar, getting served was a challenge though. Very sad 😢 Also we were located at the first floor. There was an awe full smell in the corridor, which was when we complained, explained by a leakage in progress of being repaired. A heads up on this incident (which happens) would have been welcomed.

    The location of this hotel is excellent. Central close to most commodities

    Stayed in June 2024

  • Reviewed: 5 June 2024

    8.0
    Nice and comfortable.
    • Leisure trip
    • Couple
    • Ecology Room
    • Stayed 1 night

    It isn't easy to find the stairs to the breakfast place. The lift takes me just to the spa centre. I wasn't the only one who lost in the coridors :)

    Location is very good. There is a big parking close to the hotel, the breakfast was rich and very delicious.

    Stayed in March 2024

Showing 1 – 25

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