About this property

Comfortable Accommodations: Tru by Hilton Albany Crossgates Mall in Albany offers air-conditioned rooms with balconies, free WiFi, and modern amenities including a work desk, refrigerator, and TV. Exceptional Facilities: Guests can enjoy an indoor swimming pool, fitness centre, bar, and lounge. Additional services include a 24-hour front desk, minimarket, daily housekeeping, and full-day security. Delicious Breakfast: A complimentary American buffet breakfast is served each morning, featuring juice, pancakes, and fruits. Prime Location: Located 8 km from Albany International Airport, the hotel is close to attractions such as the Capitol Building (4.1 km) and Empire State Plaza Convention Center (10 km). Free on-site parking is available.

Couples particularly like the location — they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Tru by Hilton
Hotel chain/brand

Property highlights

Perfect for a 3-night stay!

  • Top location: Highly rated by recent guests (9.0)

  • Top pick by families with children

Breakfast info

American, Buffet

  • Free parking available at the hotel


 ! 

Please select one or more options you want to book

Availability

We have no availability here between Tue 30 Sept 2025 and Fri 3 Oct 2025

Select different dates to see more availability

Checking for other dates
Room type
Number of guests
Price
1 extra-large double bed
Not available on our site for your dates
1 extra-large double bed
Not available on our site for your dates
Not available on our site for your dates
Not available on our site for your dates
Not available on our site for your dates
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Limited supply in Albany for your dates: 4 three-star hotels like this are already unavailable on our site

Sustainability

This property has 3 third-party sustainability certifications.
  • ISO 14001:2015 Environmental management system
    ISO 14001:2015 Environmental management system
    Certified by: DEKRA Certification, Inc.
  • ISO 50001:2018 Energy management systems
    ISO 50001:2018 Energy management systems
    Certified by: DEKRA Certification, Inc.
  • ISO 9001:2015 Quality management systems
    ISO 9001:2015 Quality management systems
    Certified by: DEKRA Certification, Inc.

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Asma
    Canada Canada
    The staff was very friendly, rooms were comfortable and the breakfast was delicious
  • Luc
    Canada Canada
    Great location ! Breakfast was good. Room was very comfortable and staff was friendly
  • Yvonne
    Canada Canada
    Location was great. Walking distance to a mall that had many restaurants to choose from. Free parking was nice.
  • Melanie
    United Kingdom United Kingdom
    It was perfect for a one night trip to Canada. It had everything we needed, and was close to a great restaurant called ‘The Restaurant’.
  • Carl
    United States United States
    Like other Tru properties we've stayed at, this one was recently and nicely refurbished, with a very updated vibe. I liked the stylish decor, and the well functioning bathroom. The breakfast was nice.
  • Hadi
    Canada Canada
    Staff is so welcoming and friendly room well arranged, big and clean
  • Vanessa
    United States United States
    I liked that the rooms were clean and updated, the shower was very clean , mini kiten was a bonus, and free breakfast
  • Jade
    Singapore Singapore
    Free breakfast. Ice machine located at each floor. Rooms are clean with comfy beds.
  • Julie
    United Kingdom United Kingdom
    New hotel booked last minute that had better facilities than the 4 star we had just been in in Boston.
  • Mike
    United Kingdom United Kingdom
    the rooms were minimalist and modem if ikea did hotels this would be there starting place

Hotel surroundings

House rules

Tru by Hilton Albany Crossgates Mall takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Refundable damage deposit
A damage deposit of US$150 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction
The minimum age for check-in is 21
Pets
Pets are allowed. Charges may be applicable.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubDiscover Cash is not accepted

The fine print

Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A damage deposit of US$150 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.