About this property
Pullman Zamzam Madina is a five-star hotel offering 835 rooms and suites, adjacent to Al-Masjid an-Nabawi and close to the Al Salam Gate. Its prime location provides direct access to the Prophet’s Mosque, making it an ideal choice for guests seeking comfort and convenience during their spiritual journey. Designed as a retreat for pilgrims and visitors, the hotel combines Islamic architectural elements and traditional Arabian decor . Many rooms feature views of the Haram, the Green Dome, or Mount Uhud, providing a meaningful connection to the surroundings. Guests can enjoy a variety of culinary options across six venues: Azalia, Acacia, Al Mandara, Horizon, the Atrium Lobby Café, and the Crew Lounge. Each serves a selection of international and Middle Eastern cuisine, designed to cater to a wide range of preferences. Facilities at Pullman Zamzam Madina include meeting rooms, concierge services, and accessible accommodation options. Guests are welcomed by a multilingual team and benefit from services tailored to both spiritual and modern needs. Whether visiting for Umrah, Hajj, or a personal retreat, the hotel offers a peaceful setting supported by thoughtful design and essential amenities.
Couples particularly like the location — they rated it 9.0 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Availability
Select dates to see this property's availability and prices
Room type | Number of guests | |
|---|---|---|
1 extra-large double bed | ||
1 extra-large double bed | ||
2 single beds and 1 extra-large double bed | ||
3 single beds | ||
2 single beds and 1 extra-large double bed | ||
4 single beds | ||
3 single beds | ||
1 extra-large double bed | ||
1 extra-large double bed | ||
1 extra-large double bed | ||
1 extra-large double bed | ||
2 single beds | ||
2 single beds | ||
2 single beds | ||
1 extra-large double bed | ||
1 single bed | ||
Bedroom 1 2 single beds Bedroom 2 1 large double bed Bedroom 3 1 double bed |
Guest reviews
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Guests who stayed here loved
- Hassan
United Kingdom“Everything the food cleaning customer service lobby coffee area” - Menna
Saudi Arabia“Everything was exceptional. Service from Moataz at the reception was top notch. Thank you Accor!” - Eren
Turkey“Perfect location, helpfull staff. I would prefer here for future.” - Obaid United Kingdom“Ahmed Jamal, Manager is extremely helpful n kind. Infact everyone is polite, helpful & brilliant.”
- Waseem United Kingdom“Firstly the entire staff were fantastic and very helpful so 10/10 on this front. The room sizes and comfort are also very good and prime location.”
- Sadia United Kingdom“The property was clean, and the staff were very helpful. A special thanks to Abbas, who assisted us in printing some documents. He was very polite and professional.”
- Agha United Kingdom“The location..the staff especially Mr Waleed Khan were extremely helpful ...the atmosphere...breakfast was good quality and variety was good..they catered for everyone's needs I will definitely stay their again without any hesitation”
- Umar United Kingdom“The amazing view from the hotel window the street of Masjid Nabwi.”
- Umar United Kingdom“The hotel suites were good spacious room and bright for great sunlight with masjid nabwi street seen from the top.”
- Zeineb
France“I stayed at Pullman Zamzam Madinah for one night on my birthday, and it was an unforgettable experience. The room was spacious, spotless, and beautifully furnished, with everything I needed. The highlight was the breathtaking view of Al-Masjid...”
Hotel surroundings
Restaurants
- The Horizon
- CuisineMediterranean • Asian • International
- AmbianceModern
- Accacia
- CuisineAsian • International
- AmbianceFamily friendly • Traditional • Modern
- El Mandara
- CuisineMediterranean • International
House rules
Child policies
Children of any age are welcome.
Children 12 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.
All cots and extra beds are subject to availability.
The fine print
Please note that during the holy month of Ramadan morning Breakfast meal will be served as a Suhoor & Dinner meal will be served as a Iftar. \
- For adding extra meal Iftar meal supplement will be 250 SAR per meal per person
- Suhoor meal supplement will be 180 SAR per meal per person.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
License number: 10001808
