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Get the celebrity treatment with world-class service at Black Swan Lakeside Boutique Hotel

Perfectly positioned on the edge of Lake Rotorua, Black Swan Lakeside Boutique Hotel offers a solar-heated swimming pool, a sauna and free Wi-Fi. All rooms boast a fireplace and views of the lake, pool or rose garden. The luxurious rooms include an espresso coffee machine, an iPod dock, a flat-screen TV and a DVD player. You can enjoy the monsoon rain shower and the luxury bath products provided. Set on 1 acre of manicured gardens, Lakeside Black Swan Boutique Hotel features a private jetty and both a croquet lawn and a petanque court. The tour desk can arrange a helicopter trip to see the region’s famed volcanos and thermal parks. Overlooking the beautiful lake, the restaurant offers contemporary Pacific fusion cuisine. Your breakfast includes a full range of continental options as well as cooked options including full English breakfast, eggs benedict, freshly baked croissants and homemade pancakes. The hotel is just 5 minutes’ drive from central Roturua, and 10 minutes’ drive from the Rotorua Museum of Art and History. Rotorua International Airport is a 20-minute drive away.

Couples particularly like the location — they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Perfect for a 3-night stay!

    • Top location: Highly rated by recent guests (9.1)

    • Want a great night's sleep? This hotel was highly rated for its very comfy beds.

    • Top pick by families with children

    • Breakfast info

    • Buffet

    • Free private parking available at the hotel


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Availability

Prices converted to USD
We have no availability here between Tue 30 Sept 2025 and Fri 3 Oct 2025

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Price
1 extra-large double bed
or
2 single beds
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Limited supply in Rotorua for your dates: 2 five-star hotels like this are already unavailable on our site

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

  • Johann
    South Africa South Africa
    We had such a great stay at the Black Swan! The staff gave us a really warm welcome, and our room was super clean and just what we expected. Breakfast was delicious, and the service was spot on. The gardens were beautiful, the lake view was...
  • Van
    New Zealand New Zealand
    I had the pleasure of staying in beautifully presented, well-stocked rooms where every detail contributed to a delightful experience. The staff were friendly and attentive, providing service that couldn't be faulted. The food was delicious, and...
  • Sue
    New Zealand New Zealand
    The location was beautiful with the added bonus of no light or noise pollution. The staff were very friendly and helpful. The children loved the complimentary treats.
  • Kevin
    Australia Australia
    Position with fantastic views Staff AAA very nice and helpfull Close to town Peaceful Food great One of the nicer places i have stayed in the world of travel
  • Angela
    New Zealand New Zealand
    Beautiful views and lovely spa. The staff were amazing! Great breakfast too
  • Kenneth
    Kuwait Kuwait
    The staff and their services are beyond exceptional. They are so lovely for allowing us to have our elopement wedding ceremony on the hotel grounds. Check-in and check-out are so swift too. We stayed in the Lakefront suite and enjoyed the...
  • Loretta
    Australia Australia
    Idyllic location for touring Rotorua - away from the hustle and bustle allowing for quiet relaxation. Facilities in this boutique hotel were lovely. Added bonus was breakfast included & options are delicious.
  • Anya
    New Zealand New Zealand
    beautifully maintained even in winter, peaceful setting beautifully decorated gorgeous views and exceptional staff absolutely hands down the best place we have stayed
  • Kirsten
    New Zealand New Zealand
    Stunning location, lovely rooms and fabulous service. Everyone was super helpful. Loved arriving to a lovely fire in our room. CJ's stories and tips of the local area were fantastic.
  • Cathy
    New Zealand New Zealand
    Loved this place! It was an incredible experience. Staff were amazing especially Michelle! My daughter and I weren't quite sure what to expect but we had such a wonderful experience. The location is fantastic and the facilities, from hot...

Hotel surroundings

Restaurants

1 restaurant on site
  • Blackswan Restaurant
    • Cuisine
      Local • International
    • Open for
      Breakfast • Dinner
    • Ambiance
      Family friendly • Romantic
    • Dietary options
      Vegetarian • Gluten-free • Dairy-free

House rules

Black Swan Lakeside Boutique Hotel takes special requests - add in the next step!
Check-in
From 15:00 to 21:30
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 06:30 to 10:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 1 year
Cot upon request
Free
2 years
Cot upon request
Free
Extra bed upon request
NZD 65 per child, per night
3 - 11 years
Extra bed upon request
NZD 65 per child, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 3 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubJCBEftpos Cash is not accepted

The fine print

Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Black Swan Lakeside Boutique Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.