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About this property
Prime City Centre Location: The Platinum 2 Kuala Lumpur by LUMA is situated in Kuala Lumpur city centre, offering easy access to key attractions. Petronas Twin Towers are a 14-minute walk away, while Suria KLCC lies 1 km nearby.
Exceptional Facilities: Guests enjoy a rooftop swimming pool with stunning views, a fitness centre, and free WiFi. Additional amenities include a hot tub, kitchenette, and balcony, ensuring a comfortable and relaxing stay.
Comfortable Accommodations: The apartment features air-conditioning, a private bathroom with a walk-in shower, and a seating area. Modern conveniences such as a kitchenette, washing machine, and work desk enhance the living space.
Convenient Services: The property provides a paid airport shuttle service, lift, 24-hour front desk, concierge, housekeeping, family rooms, full-day security, bicycle parking, car hire, and luggage storage. Free on-site private parking is available.
Couples particularly like the location — they rated it 8.9 for a two-person trip.
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Guest reviews
Categories:
Staff
8.1
Facilities
8.6
Cleanliness
8.8
Comfort
8.8
Value for money
8.6
Location
9.1
Free WiFi
8.6
Select topics to read reviews:
Guests who stayed here loved
S
Syrine
Belgium
“Our stay at this hotel was very good. The location is excellent, just near the city center, with a convenient pick-up and drop-off point right in front of the hotel for grab . The hotel is very large and luxurious, with spacious rooms and...”
B
Braxton
Malaysia
“The hotel is right in the heart of the city—close to restaurants, shops, and public transport. Easy check-in process and the staff gave great local recommendations!”
B
Braxton
Malaysia
“We had such a wonderful stay that we’re already planning our next visit. Everything was clean, comfortable, and welcoming. Thank you for making our trip so memorable!”
B
Braxton
Malaysia
“From check-in to check-out, everything was seamless. The front desk staff were incredibly friendly and helpful. The room was clean, quiet, and had all the amenities we needed. Highly recommend!”
Khabatti
Algeria
“The room is so clean so modern decoration
The infinit swimming pool has an amazing view, what we can say is one of the best in the word !”
Tsunade
Malaysia
“Bellman name aditia was very good. I feel so tribble if he not working. Please management give him extra money.”
Suresh
Australia
“It’s in great location. Front view of Petronas twin tower with swimming pool at the roof top was marvellous.”
C
Charfaoui
Algeria
“The room was spacious and amazing for two people, the gym has a nice view!”
Ibrahim
Malaysia
“Lovely new place...
Clean and luxury and comfortable..”
N
Noor
United Kingdom
“Excellent property in an incredible location! Walking distance to the main attractions and lots to see nearby. Housekeeping is great and lovely staff at front desk.”
Quality rating
Booking.com rated the quality of this property as 4 out of 5 based on factors such as facilities, size, location and services provided.
Managed by LUMA SUITES
Company review score: 8.1Based on 12,478 reviews from 2 properties
2 managed properties
Property information
New opening located in the heart of Kuala Lumpur comprising of 200 units of sheer luxury and exclusivity with an inspired design and attention to details in the city with a view of stunning Kuala Lumpur's skyline. Designed to cater the need for business and leisure travelers, offers studio room, One Bedroom and Two Bedroom ranging from 52m2 to 102m2 with categories from Superior, Deluxe, and Premier to Executive. The suites are fully furnished with integrated living room, kitchenette that are equipped with modern appliances, bedroom, en suite bathroom and a work or study area. Other facilities in the suites would be smart TV easily to access with YouTube, Netflix or Disney+ Hotstar plus 20 ASTRO channels which includes sports, news and movie channels, wired and wireless internet access (Wi-Fi), washing machine and dryer, and iron with ironing board. The infinity pool located on the 51st floor, offers panoramic views of the Kuala Lumpur's skyline where guests can dip and relax in the pool with views of Petronas Twin Towers and KL Tower as the backdrop. Other facilities available are children's wading pool, gymnasium with latest gym and cardio equipment.
**Each unit booked comes with only one free parking**
Neighbourhood information
Strategically located at Jalan Sultan Ismail, surrounded by major expressways that are easily accessible for cars and public transportation that are within walking distance such as the nearest subway train Dang Wangi LRT and Bukit Nanas Monorail. The property is also a central to notable corporate offices in the Central Business District (CBD). It is also a short walking distance to the iconic Petronas Twin Towers, KL Tower, shopping malls and entertainments.
Languages spoken
English,Malay,Chinese
Property surroundings
House rules
The Platinum 2 Kuala Lumpur by LUMA takes special requests - add in the next step!
Check-in
From 15:00 to 00:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 11:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Refundable damage deposit
A damage deposit of MYR 500 is required on arrival. That's about US$118. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
Children and beds
Child policies
Children of any age are welcome.
Children 13 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
0 - 2 years
Cot upon request
MYR 100 per child, per night
Prices for cots are not included in the total price, and will have to be paid for separately during your stay.
The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.
There are no extra beds available at this property.
All cots are subject to availability.
Age restriction
The minimum age for check-in is 18
Accepted payment methods
Cash
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Quiet hours
Guests must be quiet between 00:00 and 07:00.
Pets
Pets are not allowed.
The fine print
Need-to-know information for guests at this property
When you arrive, kindly proceed to the check-in counter located on the left-hand side of the lobby entrance. This is the check-in counter for Platinum 2 Kuala Lumpur by LUMA.
Security deposit for Presidential Suites KLCC Twin Towers View will be MYR 2000.
Please note that maintenance work of the swimming pool will be carried out from 12 September 2025 to 17 September 2025, and it will be closed.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform The Platinum 2 Kuala Lumpur by LUMA in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
This property will not accommodate hen, stag or similar parties.
Quiet hours are between 00:00:00 and 07:00:00.
Guests will receive a rental agreement which must be signed and returned to the property prior to arrival. If guests do not receive the agreement on time, they should contact the property management company at the number on the booking confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes.
A damage deposit of MYR 500 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
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