Promenade Service Apartment

–Great location - show map
+52 photos
Promenade Service Apartment
1 / 60
Scored 8.1
Rated very good

Staff

8.9
  • Apartments
  • Kitchen
  • City view
  • Free WiFi
  • Air conditioning
  • Private bathroom
  • 24-hour front desk
  • Key card access
  • Non-smoking rooms
  • Luggage storage

Cheapest option at this property for 2 adults, 1 child

1 × Family Room
Price for:
Max adults: 4
Beds: 2 double beds
Non-refundable
Pay online
US$33 per night
Original price
US$164.98
Late Escape Deal
- US$67.48
This property is offering a discount on stays between 1 Oct 2025–7 Jan 2026.
Total before taxes
US$97.50
US$33 is the average price per night. This excludes taxes and charges.
3 nights, 2 adults, 1 child
Late Escape Deal
Late Escape Deal
This property is offering a discount on stays between 1 Oct 2025–7 Jan 2026.
Reserve
Don't worry — pressing this button won't charge you anything!

You might be eligible for a Genius discount at Promenade Service Apartment. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

About this property

Located in the Kota Kinabalu city centre, Promenade Service Apartment offers air-conditioned units and is 500 metres from Oceanus Waterfront Mall. Guests enjoy free WiFi in the comfort of their rooms. Featuring some units with city view and all rooms are non smoking. Many restaurants can be reached within a 3-minute walk from the property, while bars and cafes are also available nearby. Staff at the 24/7 reception can assist you with various transportation arrangements at an additional charge, such as airport shuttle and car rentals. Laundry is offered at an extra cost, while daily housekeeping is provided for free. Centre Point Sabah and Warisan Square Commercial Centre are 400 metres from Promenade Service Apartment. The nearest airport is Kota Kinabalu International Airport, 8.4 km from the property.

Couples particularly like the location — they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Non-smoking rooms
  • Facilities for disabled guests
  • Parking
  • Free WiFi
  • Family rooms
  • 24-hour front desk
  • Free cot available on request

Property highlights

    • Perfect for a 3-night stay!

    • Top location: Highly rated by recent guests (8.8)

    • Top pick by families with children

    • Loyal customers

    • There are more repeat guests here than most other properties.

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Availability

Prices converted to USD
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Please select one or more options you want to book

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Recommended for 2 adults, 1 child

1 × Family Room
Price for:
Max adults: 4
Beds: 2 double beds
Non-refundable
Pay online
US$33 per night
Original price
US$164.98
Late Escape Deal
- US$67.48
This property is offering a discount on stays between 1 Oct 2025–7 Jan 2026.
Total before taxes
US$97.50
US$33 is the average price per night. This excludes taxes and charges.
3 nights, 2 adults, 1 child
Late Escape Deal
Late Escape Deal
This property is offering a discount on stays between 1 Oct 2025–7 Jan 2026.
Reserve
Don't worry — pressing this button won't charge you anything!
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Error: Please select one or more options you want to book

Select a room type and the number of rooms you want to reserve.
Room type Number of guests Today's price Your choices

How many rooms will you need for your stay? Please select here.

Select amount
Family Room
Recommended for 2 adults, 1 child
  • 2 double beds
Room
600 feet²
Air conditioning
Private bathroom
Flat-screen TV
Minibar
Free WiFi
  • Safety deposit box
  • Bidet
  • Toilet
  • Sofa
  • Bath or shower
  • Towels
  • Linen
  • Socket near the bed
  • Seating Area
  • TV
  • Satellite channels
  • Tea/Coffee maker
  • Hairdryer
  • Fan
  • Carpeted
  • Electric kettle
  • Wake-up service
  • Wardrobe or closet
  • Upper floors accessible by elevator
  • Private apartment in building
  • Clothes rack
  • Toilet paper
  • Single-room air conditioning for guest accommodation
Max adults: 4
US$33 per night
Original price
US$164.98
Late Escape Deal
- US$67.48
This property is offering a discount on stays between 1 Oct 2025–7 Jan 2026.
Total before taxes
US$97.50
US$33 is the average price per night. This excludes taxes and charges.
41% off
41% off
You’re getting a reduced rate because this property is offering a Late Escape Deal.
Late Escape Deal
Late Escape Deal
This property is offering a discount on stays between 1 Oct 2025–7 Jan 2026.
Excluded: MYR 10 Tourism fee per night
  • Non-refundable
  • Pay online
  • discount may be available
Max adults: 4
US$34 per night
Original price
US$173.67
Late Escape Deal
- US$71.03
This property is offering a discount on stays between 1 Oct 2025–7 Jan 2026.
Total before taxes
US$102.64
US$34 is the average price per night. This excludes taxes and charges.
41% off
41% off
You’re getting a reduced rate because this property is offering a Late Escape Deal.
Late Escape Deal
Late Escape Deal
This property is offering a discount on stays between 1 Oct 2025–7 Jan 2026.
Excluded: MYR 10 Tourism fee per night
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
  • discount may be available
Superior Family Room
We have 1 left
  • 2 double beds
Room
600 feet²
Air conditioning
Private bathroom
Flat-screen TV
Free WiFi
Max adults: 4
US$35 per night
Original price
US$179.86
Late Escape Deal
- US$73.56
This property is offering a discount on stays between 1 Oct 2025–7 Jan 2026.
Total before taxes
US$106.30
US$35 is the average price per night. This excludes taxes and charges.
41% off
41% off
You’re getting a reduced rate because this property is offering a Late Escape Deal.
Late Escape Deal
Late Escape Deal
This property is offering a discount on stays between 1 Oct 2025–7 Jan 2026.
Excluded: MYR 10 Tourism fee per night
  • Non-refundable
  • Pay online
  • discount may be available
Max adults: 4
US$37 per night
Original price
US$189.32
Late Escape Deal
- US$77.43
This property is offering a discount on stays between 1 Oct 2025–7 Jan 2026.
Total before taxes
US$111.89
US$37 is the average price per night. This excludes taxes and charges.
41% off
41% off
You’re getting a reduced rate because this property is offering a Late Escape Deal.
Late Escape Deal
Late Escape Deal
This property is offering a discount on stays between 1 Oct 2025–7 Jan 2026.
Excluded: MYR 10 Tourism fee per night
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
  • discount may be available
Studio Room with Kitchenette
We have 6 left
  • 2 single beds
Free cot available on request
Entire studio
450 feet²
Private kitchen
Private bathroom
City view
Air conditioning
Flat-screen TV
Free WiFi
Max adults: 2
US$28 per night
Original price
US$143.35
Late Escape Deal
- US$58.63
This property is offering a discount on stays between 1 Oct 2025–7 Jan 2026.
Total before taxes
US$84.72
US$28 is the average price per night. This excludes taxes and charges.
41% off
41% off
You’re getting a reduced rate because this property is offering a Late Escape Deal.
Late Escape Deal
Late Escape Deal
This property is offering a discount on stays between 1 Oct 2025–7 Jan 2026.
Excluded: MYR 10 Tourism fee per night
  • Non-refundable
  • Pay online
  • discount may be available
Max adults: 2
US$30 per night
Original price
US$150.89
Late Escape Deal
- US$61.71
This property is offering a discount on stays between 1 Oct 2025–7 Jan 2026.
Total before taxes
US$89.18
US$30 is the average price per night. This excludes taxes and charges.
41% off
41% off
You’re getting a reduced rate because this property is offering a Late Escape Deal.
Late Escape Deal
Late Escape Deal
This property is offering a discount on stays between 1 Oct 2025–7 Jan 2026.
Excluded: MYR 10 Tourism fee per night
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
  • discount may be available
Queen Studio
We have 6 left
  • 1 large double bed
Entire studio
450 feet²
Air conditioning
Private bathroom
Flat-screen TV
Free WiFi
Max adults: 2
US$28 per night
Original price
US$143.35
Late Escape Deal
- US$58.63
This property is offering a discount on stays between 1 Oct 2025–7 Jan 2026.
Total before taxes
US$84.72
US$28 is the average price per night. This excludes taxes and charges.
41% off
41% off
You’re getting a reduced rate because this property is offering a Late Escape Deal.
Late Escape Deal
Late Escape Deal
This property is offering a discount on stays between 1 Oct 2025–7 Jan 2026.
Excluded: MYR 10 Tourism fee per night
  • Non-refundable
  • Pay online
  • discount may be available
Max adults: 2
US$30 per night
Original price
US$150.89
Late Escape Deal
- US$61.71
This property is offering a discount on stays between 1 Oct 2025–7 Jan 2026.
Total before taxes
US$89.18
US$30 is the average price per night. This excludes taxes and charges.
41% off
41% off
You’re getting a reduced rate because this property is offering a Late Escape Deal.
Late Escape Deal
Late Escape Deal
This property is offering a discount on stays between 1 Oct 2025–7 Jan 2026.
Excluded: MYR 10 Tourism fee per night
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
  • discount may be available
Deluxe Studio
  • 2 single beds
Entire studio
450 feet²
Air conditioning
Private bathroom
Flat-screen TV
Free WiFi
Max adults: 2
US$28 per night
Original price
US$143.35
Late Escape Deal
- US$58.63
This property is offering a discount on stays between 1 Oct 2025–7 Jan 2026.
Total before taxes
US$84.72
US$28 is the average price per night. This excludes taxes and charges.
41% off
41% off
You’re getting a reduced rate because this property is offering a Late Escape Deal.
Late Escape Deal
Late Escape Deal
This property is offering a discount on stays between 1 Oct 2025–7 Jan 2026.
Excluded: MYR 10 Tourism fee per night
  • Non-refundable
  • Pay online
  • discount may be available
Max adults: 2
US$30 per night
Original price
US$150.89
Late Escape Deal
- US$61.71
This property is offering a discount on stays between 1 Oct 2025–7 Jan 2026.
Total before taxes
US$89.18
US$30 is the average price per night. This excludes taxes and charges.
41% off
41% off
You’re getting a reduced rate because this property is offering a Late Escape Deal.
Late Escape Deal
Late Escape Deal
This property is offering a discount on stays between 1 Oct 2025–7 Jan 2026.
Excluded: MYR 10 Tourism fee per night
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
  • discount may be available
  • You won't be charged yet

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Voon
    Malaysia Malaysia
    “Very easy to access to town Spacious and clean room Very responsive staff”
  • Zalifah
    Malaysia Malaysia
    “Very convenient for walking distance.halal food and easy access to Tu Jesselton Quay, Filipino market etc.”
  • Aidah
    Brunei Darussalam Brunei Darussalam
    “Not our first stay with Promenade Serviced Apartment. Location is very strategic (walking distance to the famous Centrepoint Sabah) and facilities are good.”
  • Yvone
    Malaysia Malaysia
    “The room is spacious. Can walk to different places easily, such as a grocery shop. Near the shopping malls. The staff are kind, you can request water bottles everyday from them.”
  • Yannig
    France France
    “Everything was well managed A large studio with a kitchenette and a fridge clean A little old fashioned but very handy”
  • Colin
    Malaysia Malaysia
    “The staff were friendly and courteous. The room is big, clean and has a little kitchen. Rice cooker, induction cooker, water boiler, fridge in the room. The air conditioner works fine. Iron + board in the closet (closet is also huge). TV is also...”
  • Choon-hui
    Malaysia Malaysia
    “Need kitchen & utensils for cooking as I love the sea-food (fresh tiger prawns, squids, fishes & crabs) from the market.”
  • Ramonah
    Malaysia Malaysia
    “Dah berkali kali dtg ..servis semakin baik..everything is great..staff ,room ,parking..”
  • Wanzuan
    Brunei Darussalam Brunei Darussalam
    “I like the big room, comfortable bed and clean bathroom. Aircondition was very good and cold, makes for a comfortable stay. Location is very good at Api Api centre, many shops and restaurant available at the ground floor, and walking distances to...”
  • Fauziah
    Malaysia Malaysia
    “Room is spacious, suitable for a family of 5. The location is at the centre of the city. The room is clean.”

Host Information

Company review score: 8.9Based on 2,240 reviews from 1 property
1 managed property

Company information

Our Service Apartments are equipped with basic facilities and conveniences that the modern traveller expects. Designed to cater for both business and leisure visitors, Promenade Service Apartment has a total of 121 rooms, offering a few types of accommodation to suit the needs of individual travellers or travelling families.

Property information

Promenade Service Apartments is within easy reach of all the excitement that Kota Kinabalu has to offer. Explore the heart of Kota Kinabalu on your stay with us and enjoy close proximity to various eateries, entertainment and shopping centres.

Neighbourhood information

Our property is ideally situated for the numerous bars and restaurants of Kota Kinabalu and a gentle stroll from a nearby Park. It’s also less than 5-minute walk from Waterfront Boardwalk where our guests can enjoy the view of the day’s setting sun; a privilege which many may overlooked. You’re then minutes away from the nearest shopping centre where you can take in the sights and sounds of Sabah’s growing capital city.

Languages spoken

English,Malay,Chinese

Property surroundings

House rules

Promenade Service Apartment takes special requests - add in the next step!
Check-in
From 14:00 to 00:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 06:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Refundable damage deposit
A damage deposit of MYR 50 is required on arrival. That's about US$11. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
MYR 55 per child, per night
Cot upon request
Free
3 - 17 years
Extra bed upon request
MYR 55 per child, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Accepted payment methods
American ExpressVisaMastercardCash
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Quiet hours
Guests must be quiet between 23:00 and 05:00.
Pets
Pets are not allowed.

The fine print

Need-to-know information for guests at this property

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Promenade Service Apartment in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

This property will not accommodate hen, stag or similar parties.

Quiet hours are between 23:00:00 and 05:00:00.

Guests under the age of 18 can only check in with a parent or official guardian.

A damage deposit of MYR 50 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.