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About this property
Beachfront and Private Beach Area: Cancun Bay All Inclusive Hotel in Cancún offers a private beach area and beachfront access. Guests enjoy a year-round outdoor swimming pool, indoor pool, sun terrace, and lush gardens.
Spa and Wellness Facilities: The resort features spa facilities, a fitness centre, hot tub, and yoga classes. Wellness packages and fitness classes enhance the relaxing and active experiences.
Dining Options: A variety of dining options include a family-friendly restaurant serving Italian, Japanese, Mexican, and sushi cuisines. Breakfast offers continental, American, and buffet styles with warm dishes, fresh pastries, pancakes, and fruits.
Location and Attractions: Located 18 km from Cancún International Airport, the hotel is steps from Playa Linda. Nearby attractions include Cancun Government Palace (4.3 km) and La Isla Shopping Mall (11 km). Guests appreciate the beach access, swimming pools, and attentive staff.
Couples particularly like the location — they rated it 8.3 for a two-person trip.
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Guest reviews
Categories:
Staff
8.4
Facilities
8.0
Cleanliness
8.4
Comfort
8.4
Value for money
8.1
Location
8.4
Free WiFi
7.0
Low score for Cancún
Select topics to read reviews:
Guests who stayed here loved
Illia
Canada
“Amazing service, friendly stuff, best vacation ever!”
Mark
Australia
“Sushi Restaurant by the water was great. Hammocks in the water and all the pools made it very relaxing.”
Tamiris
Brazil
“Everything! The only caveat is the buffet as the food is a little bland but the Italian restaurant is good.”
K
Kellie
United Kingdom
“Absolutely loved the location of this property and the private beach is so beautiful and peaceful.”
J
Jack
United Kingdom
“Great facilities, all staff were welcoming and friendly. Nightly entertainment which is nice to come back to after a day out/around the pool. Photos on the listing didn’t do the hotel justice!”
S
Steve
United Kingdom
“Reception staff very helpful especially Carlos. Nice friendly atmosphere in the hotel. Would definitely stay here again”
L
Lucy
United Kingdom
“Such a perfect location! Plenty to do and right by the beach. Easy to get to the tourist island by boat. Staff were all incredible- especially Ivan , uziel and drisdey. And they made us feel so welcome. Cleaning was very good too. Well worth the...”
V
Vennessa
Canada
“The room and resort were very clean. Staff were great. Pools were nice, especially the one near the dining. It was deeper, and fewer people used it. The beach area was well kept, and I saw crabs and fish in the water. The food was good, and I...”
S
Stephen
Canada
“This is one of the best kept secrets in Cancun. Food was awesome. Pools were clean. Entertainment was good. They always had activities. Great location in the hotel zone.”
Z
Zahria
United Kingdom
“Stay at Cancun bay was great. Located in a quieter part of hotel zone, which has a quiet outdoor pool, activities outoor pool and a small section of beach.
The food at the main buffet was quite good, breakfast options stayed the same throughout...”
Property surroundings
Restaurants
4 restaurants on site
Faisan
Cuisine
Italian • Mexican • Tex-Mex
Open for
Breakfast • Brunch • Lunch • Dinner
Ambiance
Family friendly
Dietary options
Vegetarian • Vegan • Dairy-free
La piña Continental Breakfast
Open for
Breakfast • Lunch
La Vista Sushi Zen
Cuisine
Japanese • Sushi
Open for
Dinner
Ambiance
Family friendly • Traditional • Modern
Tratoria
Cuisine
Italian
Open for
Lunch • Dinner
Ambiance
Family friendly • Traditional • Modern • Romantic
Dietary options
Vegan
House rules
Cancun Bay All Inclusive Hotel takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and beds
Child policies
Children of any age are welcome.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Cots and extra beds are not available at this property.
Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 10 rooms, different policies and additional supplements may apply.
Accepted payment methods
Cash
The fine print
Need-to-know information for guests at this property
Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Environmental fee of $79.20 MXN per room, per night will be charged directly to all guests at the front desk at the time of check in.**This will be on Feb 1st, 2025.**
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Guests under the age of 18 can only check in with a parent or official guardian.
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Canada“Amazing service, friendly stuff, best vacation ever!”
Australia“Sushi Restaurant by the water was great. Hammocks in the water and all the pools made it very relaxing.”
Tamiris
Brazil“Everything! The only caveat is the buffet as the food is a little bland but the Italian restaurant is good.”
United Kingdom“Absolutely loved the location of this property and the private beach is so beautiful and peaceful.”
