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About this property
Comfortable Accommodations: NorthGate Jaffna in Jaffna offers family rooms with air-conditioning, balconies, and private bathrooms. Each room includes a tea and coffee maker, minibar, and free WiFi.
Exceptional Facilities: Guests can enjoy a sauna, fitness centre, terrace, restaurant, bar, and a year-round outdoor swimming pool. Additional amenities include a lift, 24-hour front desk, and free on-site private parking.
Dining Experience: The hotel serves Indian, local, and international cuisines with vegetarian, gluten-free, and dairy-free options. A buffet breakfast is provided daily.
Prime Location: Located 16 km from Jaffna International Airport, the hotel is a 5-minute walk from Jaffna Railway Station and near attractions such as Nallur Kandaswamy Temple and Jaffna Fort.
Couples particularly like the location — they rated it 8.9 for a two-person trip.
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Guest reviews
Categories:
Staff
9.3
Facilities
8.5
Cleanliness
8.8
Comfort
8.9
Value for money
8.1
Location
9.0
Free WiFi
9.0
High score for Jaffna
Select topics to read reviews:
Guests who stayed here loved
Robin
Australia
“We really enjoyed our stay. The staff were extremely friendly and helpful. The room was large with a very large bed and good shower room. The breakfasts were excellent. We had a buffet evening meal in the restaurant that was superb. We would...”
Daniela
New Zealand
“We absolutely loved our stay here. Firstly, the location can't be beaten - right next to the station so perfect for us as we arrived and departed by train. Our room was really spacious and extremely comfortable. A huge thanks to our room boy,...”
Lithma
Russia
“Clean, worth staying place. Good, helpful staff. Pool and the gym were up to standards, delicious food. Highly recommended.”
Himalan
Norway
“Friendly staff & Services are good, In Jaffna Town.”
N
Navamathan
Netherlands
“⸻
We spent two nights at Jetwing North in Jaffna and had a truly wonderful stay. The staff were incredibly kind, attentive, and genuinely friendly — they really made a difference in our experience.
Both breakfast and dinner were exceptional,...”
S
Sangi
Australia
“We were not that satisfied with the food served at the restaurant. We felt that the food served was mainly for indian customers and for their taste. For example there was no Jaffna dosa in the menu.”
H
Helen
Australia
“Great location, close to the railway station. Although this property isn’t fancy, it’s extremely clean and comfortable and the staff are very friendly and helpful. Great service from all staff from the reception & dining areas down to the room...”
S
Sean
United Kingdom
“Fantastic staff. Modern hotel which was spotlessly clean. Breakfast was very good and we even took a couple of evening meals at the hotel - again very good. He open kitchen engenders confidence in the food and its preparation.”
P
Ponnampalam
United Kingdom
“Location next to Jaffna railway station. Good breakfast and very helpful and friendly staff 👌”
C
Chris
Australia
“Great hotel. Staff were amazing. Our room boys were friendly and attentive.
Biggest highlight was the restaurant. Highest quality of food in our whole holiday. Exceptional stuff.
Rooms were great. Pool was much needed and perfect.”
Hotel surroundings
Restaurants
1 restaurant on site
Restaurant #1
Cuisine
Indian • Local • International
Dietary options
Vegetarian • Gluten-free • Dairy-free
House rules
NorthGate Jaffna takes special requests - add in the next step!
Check-in
From 14:00 to 00:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and beds
Child policies
Children of any age are welcome.
Children 12 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
1 - 2 years
Extra bed upon request
US$15 per child, per night
Cot upon request
Free
3+ years
Extra bed upon request
US$15 per person, per night
Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.
All cots and extra beds are subject to availability.
No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
Cash
The fine print
Need-to-know information for guests at this property
Guests are requested to present the same credit card used to guarantee your booking when checking in / making payment at the resort.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform NorthGate Jaffna in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
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Robin
Australia“We really enjoyed our stay. The staff were extremely friendly and helpful. The room was large with a very large bed and good shower room. The breakfasts were excellent. We had a buffet evening meal in the restaurant that was superb. We would...”
New Zealand“We absolutely loved our stay here. Firstly, the location can't be beaten - right next to the station so perfect for us as we arrived and departed by train. Our room was really spacious and extremely comfortable. A huge thanks to our room boy,...”
Russia“Clean, worth staying place. Good, helpful staff. Pool and the gym were up to standards, delicious food. Highly recommended.”
Norway“Friendly staff & Services are good, In Jaffna Town.”
Netherlands“⸻ We spent two nights at Jetwing North in Jaffna and had a truly wonderful stay. The staff were incredibly kind, attentive, and genuinely friendly — they really made a difference in our experience. Both breakfast and dinner were exceptional,...”
United Kingdom“Fantastic staff. Modern hotel which was spotlessly clean. Breakfast was very good and we even took a couple of evening meals at the hotel - again very good. He open kitchen engenders confidence in the food and its preparation.”
