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About this property

Comfortable Accommodations: Onsen Guest House Tsutaya in Hakone offers comfortable rooms with private bathrooms, air conditioning, and mountain views. Only some rooms include a balcony, tatami floors, and free toiletries. Relaxing Facilities: Guests can enjoy a hot spring bath, open-air bath, and free WiFi. Additional amenities include a lift, shared kitchen, and luggage storage. Local Attractions: Kowakudani Station is a 14-minute walk away, while Hakone Open-Air Museum lies 1.5 km nearby. Other attractions include Hakone-Yumoto Station (7 km) and Fuji-Q Highland (48 km). Guest Favorites: Guests highly rate the communal lounge/TV room, kitchen, and room comfort.

Couples particularly like the location — they rated it 8.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Perfect for a 3-night stay!

Top location: Highly rated by recent guests (8.8)

  • Private parking available on-site

  • Open-air bath, ​Public Bath, ​Hot spring bath


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Availability

Prices converted to USD
We have no availability here between Tue 30 Sept 2025 and Fri 3 Oct 2025

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2 single beds
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1 futon bed
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Limited supply in Hakone for your dates: 8 two-star ryokans like this are already unavailable on our site

Guest reviews

Categories:

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Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

  • Jennie
    Australia Australia
    The rotenburo and onsen were everything I’d hoped for. The lounge was a really great place to hang out and meet other travellers. The staff were super friendly and helpful. Be careful when using booking.com as I ended up booking a mixed dorm...
  • Boon
    Malaysia Malaysia
    The location was really close to the bus stop. The facilities is really nice.
  • Neuza
    Portugal Portugal
    Amazing place that I will definitely come back. Just feels like home 🫶
  • Felicitas
    Australia Australia
    Very interesting location and view to greenery and river. Nice common area. Sleeping area had good size for one person and electronic devices could easily be charged in the sleeping area. They switch the male/female outside onsen areas regularly...
  • Valeria
    Australia Australia
    Best hostel I've stayed at in Japan, and the stabdard is usually quite high all throughout the country. The indoor and outdoor onsen are a treat!
  • Marina
    Argentina Argentina
    I really liked how spacious it is. The onsen is beautiful, and both times I went I had it all to myself. Everything is spotless, and the beds are very comfortable. There’s a lovely kitchen with everything you need, and a cozy living room filled...
  • Engel
    France France
    Best place to stay in Hakone, with a great service! God bless you 🙏
  • Jacqueline
    Ireland Ireland
    We had a spacious room with lounge area & comfortable beds. The hotel has an indoor & outdoor onsen, both wonderful to soak in. Located opposite the bus stop so very easy to get around.
  • Elizabeth
    Croatia Croatia
    Wonderful feel to the accommodation in the lounge, it had a homely feeling. The outside onsen, just bliss
  • Matthew
    United Kingdom United Kingdom
    Tranquil, immaculate and luxurious in a great location. Staff exceptionally helpful.

Property surroundings

House rules

Onsen Guest House Tsutaya takes special requests - add in the next step!
Check-in
From 15:00 to 22:00
Check-out
From 06:00 to 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and beds

Child policies

Children of any age are welcome.

Children 7 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBUCUnionPay credit cardCash
Smoking
Smoking is not allowed.
Quiet hours
Guests must be quiet between 22:00 and 08:00.

The fine print

Need-to-know information for guests at this property

Please note that guests under 18 years old are not allowed in shared dormitories and must book a private room.

The parking lot spaces are limited and requires advance reservations. Please contact us prior to arrival. If the parking lot is full, you will not be able to use the parking lot. Parking fee is ¥1,000 per car per night.

Quiet hours are between 22:00:00 and 08:00:00.