Free cancellation before 18:00 on 29 September 2025
Cancellation
Free cancellation before 18:00 on 29 September 2025
You may cancel free of charge until 18:00 one day before arrival. If you cancel after 18:00 one day before arrival, the cancellation fee will be the cost of the first night. If you don't show up, the no-show fee will be the same as the cancellation fee.
Don't worry — pressing this button won't charge you anything!
About this property
Novotel Citygate features spacious accommodation a short walk from Tung Chung MTR and Ngong Ping 360. The 4-star hotel offers free shuttle services to Hong Kong International Airport.
Novotel Citygate Hong Kong provides easy access to local attractions like the Giant Buddha, AsiaWorld-Expo, Hong Kong Disneyland and Cathay Pacific City. Citygate Outlets are just about 300 metres away.
All rooms are elegantly decorated and come with flat-screen cable TV. Views of the sea or swimming pool can be enjoyed from guestrooms. A hairdryer, ironing facilities and bathrobes are included.
Facilities at Citygate Novotel include a well-equipped 24-hour gym, an outdoor swimming pool and a public bath. Guests can relax on the lounge chairs located around the swimming pool. Beautiful gardens decorate the hotel.
Essence Restaurant features a large international buffet, while Olea serves Mediterranean dishes. The lobby bar provides live entertainment and sports events screenings.
Novotel Citygate Hong Kong is reducing the reliance on single-use plastics in their toiletries.
there is no live entertainment in the Bar
Couples particularly like the location — they rated it 9.1 for a two-person trip.
There are more repeat guests here than most other properties.
Availability
Prices converted to USD
!
Please select one or more options you want to book
All available rooms
Limited supply in Hong Kong for your dates:
25 four-star hotels like this are already unavailable on our site
Sustainability
This property has 1 third-party sustainability certification.
Green Globe Certification
Guest reviews
Categories:
Staff
8.9
Facilities
8.4
Cleanliness
8.6
Comfort
8.7
Value for money
8.0
Location
9.1
Free WiFi
8.8
Select topics to read reviews:
Guests who stayed here loved
M
Ma
Philippines
“The room was great but what I loved most was how accommodating the staff were. Great hotel and topnotch service.”
Pia
Finland
“Loved our stay
Big clean room
Close to airport
Free shuttle”
Mackys
United Kingdom
“great location if your looking for hotel close to disneyland hongkong. comfy beds rooms are spacious. the room we got had a great view.”
Julia
United Kingdom
“Great location, near the airport and easy access to the MTR and cable car for exploring Lantau and beyond. Staff were really helpful. Great facilities and value for money.”
Jovee
Philippines
“Staff are very accomodating. Specially at the chk-in counter, i forgot her name, she arrange a suit for us... love the breakfast menu ang the laounge”
Peral
Singapore
“I like the staff and receptionists are very flexible and accomodating to our request without a heavy face or smirk. They do it with smile and they really try to assist us. When I ask if there is an extra charge, there was no extra charges.”
J
Jacky
Australia
“Location is excellent, close to airport, shopping outlet and transport to the city.
Staff is great and helpful. Shuttle bus to airport is excellent.
Bed is comfy size of bedroom is great..”
K
Kim
New Zealand
“Good location, great size room and facilities. Air con worked well. Airport shuttle great help with transportation. Staff very friendly and helpful”
S
Sue
Ireland
“Breakfast lovey great variety very happy with service and ambiance. Big thank you to Grima for excellent customer service throughout our stay would highly recommend this hotel to anyone.”
L
Louise
New Zealand
“The bed was so comfortable. Room was very clean. Beautiful view. Staff were friendly and accommodating. Great location with mall being connected and also a playground across the road. Lovely warm pool.”
Hotel surroundings
Restaurants
2 restaurants on site
Essence
Cuisine
International
Ambiance
Family friendly
Olea
Cuisine
Italian • Mediterranean
House rules
Novotel Citygate Hong Kong takes special requests - add in the next step!
Check-in
From 14:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Refundable damage deposit
A damage deposit of HK$ 800 is required on arrival. That's about US$102. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds
Child policies
Children of any age are welcome.
Children 16 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
0 - 2 years
Extra bed upon request
HK$ 550 per child, per night
Cot upon request
Free
3+ years
Extra bed upon request
HK$ 550 per person, per night
Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.
All cots and extra beds are subject to availability.
Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
Accepted payment methods
Cash
The fine print
Need-to-know information for guests at this property
Please note that name changes or other amendments are strictly not allowed for non-refundable bookings. Please note that a free shuttle service is provided to and from the airport (06:00 - 23:40) at 20-minute intervals. Please proceed to Terminal 2, Airport Coach Terminus, Bays 9-15 for pick up. Guests are kindly requested to book with their name and credit card holder name in Pinyin. Credit card holder details must match the guest ID presented to hotel staff upon check-in. In case of third party payment, please contact the hotel for details. For Breakfast & Dinner offer additional charge is required for a child dinner. The Swimming Pool is opened from 7am to 12:15pm; 1:15pm to 7pm every day, from 1 March to 30 November.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A damage deposit of HK$ 800 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
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Green Globe Certification
Philippines“The room was great but what I loved most was how accommodating the staff were. Great hotel and topnotch service.”
Finland“Loved our stay Big clean room Close to airport Free shuttle”
Mackys
United Kingdom“great location if your looking for hotel close to disneyland hongkong. comfy beds rooms are spacious. the room we got had a great view.”
Singapore“I like the staff and receptionists are very flexible and accomodating to our request without a heavy face or smirk. They do it with smile and they really try to assist us. When I ask if there is an extra charge, there was no extra charges.”
Australia“Location is excellent, close to airport, shopping outlet and transport to the city. Staff is great and helpful. Shuttle bus to airport is excellent. Bed is comfy size of bedroom is great..”
New Zealand“Good location, great size room and facilities. Air con worked well. Airport shuttle great help with transportation. Staff very friendly and helpful”
Ireland“Breakfast lovey great variety very happy with service and ambiance. Big thank you to Grima for excellent customer service throughout our stay would highly recommend this hotel to anyone.”
