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About this property

Comfortable Accommodations: The Coal Exchange Hotel in Cardiff offers family rooms with private bathrooms, free WiFi, and modern amenities. Each room includes a work desk, TV, and complimentary toiletries. Dining and Leisure: Guests can enjoy a restaurant serving brunch, lunch, dinner, and high tea, alongside a bar offering cocktails. The hotel features a lounge, hot tub, and spa bath for relaxation. Prime Location: Located 22 km from Cardiff Airport and 1.9 km from Motorpoint Arena Cardiff, the hotel is near attractions such as Cardiff Castle and Cardiff Bay. An ice-skating rink is also in the vicinity. Guest Services: The hotel provides a 24-hour front desk, daily housekeeping, room service, and luggage storage. Additional services include express check-in and check-out, full-day security, and meals for kids.

Couples particularly like the location — they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Perfect for a 3-night stay!

  • Top location: Highly rated by recent guests (8.8)

  • Top pick by families with children

Breakfast info

Continental, Full English/Irish, Vegetarian, Vegan, Halal, Gluten-free, Buffet, Breakfast to go


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Availability

Prices converted to USD
We have no availability on our site for this property between Mon 29 Sept 2025 and Thu 2 Oct 2025

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3 extra-large double beds
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Limited supply in Cardiff for your dates: 1 three-star hotel like this is already unavailable on our site

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

  • Caswell
    United Kingdom United Kingdom
    Our room was really lovely comfortable bed. Location very good.
  • Claire
    United Kingdom United Kingdom
    The architecture. And the facilities. The jacuzzi was really great!
  • Barry
    United Kingdom United Kingdom
    Superb room..clean amazing comfy bed..quality tea coffee bikkies..fantastic buffet breakfast served by smiling staff....so handy for the bay..top place.......
  • Gerald
    United Kingdom United Kingdom
    There are some very beautiful rooms in the hotel - the large conference room, like much of the hotel has wood panelling and ornamentation. it even has a balcony all the way around the room. Added to that it was the site of the signing of the...
  • Karen
    United Kingdom United Kingdom
    I loved the style of the hotel. It was like stepping back in time. Very grand. The room was very clean, had character. Having a hot tub was an added bonus. Information on the history of the building, was interesting adding to my stay.
  • Anne
    United Kingdom United Kingdom
    The Room was well laid out and very nicely decorated . Staff in the restaurant and the bar were very friendly. The food in the restaurant was very good . Coffee and water in the room
  • Michele
    United Kingdom United Kingdom
    Enjoyed the exchange because the staff were excellent and helpful. If we needed any thing they were professional and happy to help
  • Gustavo
    United Kingdom United Kingdom
    We loved the location, the decor and the history behind the building. It was amazing.
  • Nuno
    Portugal Portugal
    The hotel is really stylish, staff welcoming and attentive. The room is huge, well decorated and comfortable. The breakfast was really tasty, with full english breakfast and more. Nothing exagerated, just perfect! If you want to stay in a cozy,...
  • Lauren
    United Kingdom United Kingdom
    Location is awesome. Staff were professional and friendly. Rooms are very big. Loved the jacuzzi bath. The bed and pillows were really comfy. Perfect night sleep. The bedrooms and waiting area was very clean.

Hotel surroundings

Restaurants

1 restaurant on site
  • Culleys Kitchen & Bar
    • Open for
      Breakfast • Brunch • Lunch • Dinner • High tea • Cocktail hour
    • Ambiance
      Family friendly • Traditional • Modern • Romantic

House rules

The Coal Exchange Hotel takes special requests - add in the next step!
Check-in
From 15:00 to 00:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Payments by Booking.com
Booking.com takes your payment on behalf of the hotel for this stay, but make sure you have cash for any extras once you get there.

The fine print

Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform The Coal Exchange Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.