About this property

Wake up to breathtaking views of the iconic Sydney Opera House, the Harbour Bridge or Darling Harbour each morning. You will be spoiled for choice at the Shangri-La Hotel, with a day spa, fitness centre and indoor pool at your disposal. The Shangri-la Sydney is located in the historic Rocks area, where Europeans first settled in Australia in 1788. This enviable location is just 5 minutes’ walk from both the Sydney Opera House and the MCA (Museum of Contemporary Art). After a day of sightseeing, you can relax in the bathtub of your lavish marble bathroom. All rooms include free Wi-Fi and an iPod dock, as well as fluffy bathrobes and slippers. CHI, The Spa offers a luxurious escape in its private spa suites, with a range of body treatments and massages on offer. The hotel also offers a hot tub, sauna and sun deck so you can make the most of your stay. The award-winning Altitude Restaurant boasts magnificent views of the harbour and the New York-inspired Blu Bar on 36 is the perfect spot for a creative cocktail.

Couples particularly like the location — they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Shangri-La Group
Hotel chain/brand
Shangri-La Group

Property highlights

    • Top location: Highly rated by recent guests (9.3)

    • Want a great night's sleep? This hotel was highly rated for its very comfy beds.

    • Breakfast info

    • Buffet

    • Private parking at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
and
1 sofa bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
2 single beds
2 single beds
2 single beds
2 double beds
2 double beds
2 double beds
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
and
1 sofa bed
1 extra-large double bed
and
1 sofa bed
1 extra-large double bed
and
1 sofa bed
Bedroom
1 extra-large double bed
Living room
1 sofa bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
and
1 sofa bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • David
    New Zealand New Zealand
    The staff were excellent. Very helpful, always responsive and very helpful. Its not cheap but you get what you pay for.
  • Johnson
    Australia Australia
    Great views, great people, great facilities. The parking was easy.
  • Mike
    United Kingdom United Kingdom
    The Opera house view and Bridge was the view from our bedroom window which was very memorable.
  • Kerrie
    Australia Australia
    Location, the spacious room, the view, the concierge staff.
  • Alissa
    Australia Australia
    Clean, comfortable and convenient location. Buffet breakfast was great, although very busy (get there before 9am!) Staff exceptional. Pool not that warm, so didn’t get much use as was cooler day.
  • Tong
    China China
    Thank you so much for the wonderful surprise! I truly appreciate the complimentary upgrade to such a beautiful room with a stunning view of the Sydney Opera House. The cake and drinks made my birthday feel extra special. I’m very grateful for your...
  • Brett
    Australia Australia
    Location is excellent, the services are first class, staff were very good.
  • Gurvinder
    Australia Australia
    We met an amazing staff member "Greg" in the lift when we were heading to blue mountains. He helped us without even asking. What a gentleman he is. He quickly went and bring a map for us to find an easy way to get out from city. Thank you Greg.
  • Tamica
    Australia Australia
    The bed was Comfy, the food was amazing! The view from the Lounge and our room was amazing!
  • Bobster538
    United Kingdom United Kingdom
    Excellent customer service, nothing was to much trouble. We were their priority.

Hotel surroundings

Restaurants

2 restaurants on site
  • Altitude
    • Open for
      Lunch • Dinner • High tea
    • Ambiance
      Romantic
  • Café Mix Restaurant
    • Open for
      Breakfast

House rules

Shangri-La Sydney takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
AUD 275 per child, per night
Cot upon request
Free
3+ years
Extra bed upon request
AUD 275 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBMaestroUnionPay credit cardCash

The fine print

Need-to-know information for guests at this property

The name on the credit card used for the booking should correspond to the guest staying at the property.

A 1.85% credit card surcharge for credit cards is applicable for all credit card transactions.

We require a credit card pre-authorisation or a prepayment of the full accommodation amount plus AU$145 per night for incidentals, for a guest to be able to check in to the hotel.

Guests who book breakfast-inclusive rate plans will receive breakfast for 2 adults and up to 2 children aged 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult breakfast price.

Please note over New Years a non-refundable, non-transferable pre-payment is required. Floor allocations will depend on the room type and date of arrival. Guests cannot request a specific floor during this time.

When booking 9 rooms or more, different policies and additional supplements will apply.

The valet parking fee is AUD 135 per day for vehicles over 82.6 inches (2.1 meters) high.

Please note that Rollaway beds over NYE will be charged at $450 per night and $800 for Horizon Club Rooms and all Suites.

Operating hours for Altitude Restaurant and Blu Bar on Level 36 may vary during the Festive Season and on Public Holidays.

Please note that the Horizon club lounge is closed from 16 to 17 December 2024.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Shangri-La Sydney in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.