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About this property
Set in a traditional palatial residence, Palace Downtown overlooks Dubai Fountain and the lake surrounding Burj Khalifa. It features an Arabian-style spa and a gym with personal trainer.
The guest rooms of Palace Downtown hotel are decorated in a contemporary Middle Eastern style and offer balconies and luxury bathrooms. All rooms are equipped with an interactive TV system, DVD player and free WiFi.
Four different restaurants provide fine dining opportunities, ranging from Argentinian meat to Thai curries. All-day eateries serve a buffet of Mediterranean and Middle Eastern dishes.
Leisure facilities at Palace Downtown include a palm-fringed outdoor pool and the spa offering facial and body treatments. Guests can also enjoy a Hammam, monsoon showers, hot tub and steam rooms.
Palace Downtown is located a 5-minute walk from the Dubai Mall and the Souk Al Bahar shopping and entertainment centre. The property offers transfers from Dubai International Airport to the hotel upon request.
Couples particularly like the location — they rated it 9.7 for a two-person trip.
There are more repeat guests here than most other properties.
Availability
Prices converted to USD
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Please select one or more options you want to book
Limited supply in Dubai for your dates:
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Guest reviews
Categories:
Staff
9.4
Facilities
9.2
Cleanliness
9.4
Comfort
9.4
Value for money
8.5
Location
9.7
Free WiFi
9.1
Select topics to read reviews:
Guests who stayed here loved
Ridha
Denmark
“Everything, it’s incredible. The staff are so well mannered and helpful. The facilities is an old Arabic design blended with modern architecture. The pool is fabulous. Spa is separate which is nice. You can walk into the mall from the main...”
Patty
Australia
“Absolutely stunning hotel, so much attention to detail, beautiful spa and hospitable staff. They provided us with a late checkout at no extra cost which was very helpful with our late flight.”
K
Koh
Singapore
“Perfect hotel for my stay in Dubai. Very convenient location.”
De
Isle of Man
“Personal service. Rooms exceptionally clean. All details had been well thought about. Staff were great and accommodating. True old world hotel where you don’t feel like a number.
Location is great as most things in Old Dubai within easy reach,...”
G
Gulam
United Kingdom
“It was relaxed and luxurious environment without any rush. Dubai mall is only 6-8 min walk which is mostly inside through souk al bahar and time square market.”
D
Diab
Australia
“We liked everything the location was great the staff were amazing they went far and beyond to make our stay comfortable from the reception to the breakfast restaurant Ahmad was amazing .”
“The hotel is beautiful and the location is excellent to get around.
The Thai restaurant located on site was amazing and decor beautiful”
Nemah
Kuwait
“The location with the dubai mall area
The details and design of the hotel
The amazing staff they have
The cleaness and the beautiful smell of the hotel”
Salah
Oman
“perfect location, amazing staff, the front disk were so prof.”
Hotel surroundings
Restaurants
6 restaurants on site
Al Bayt
Cuisine
British • Middle Eastern
Open for
High tea
Ambiance
Traditional • Romantic
Buhayra Lounge
Cuisine
British • Middle Eastern
Open for
High tea
Ambiance
Traditional • Romantic
Fai
Cuisine
Asian
Open for
High tea
Ambiance
Traditional • Romantic
Thiptara
Cuisine
Thai
Ambiance
Romantic
Ewaan
Cuisine
Middle Eastern
Open for
Breakfast • Brunch • Lunch • Dinner
Ambiance
Family friendly • Romantic
Asado
Cuisine
Argentinian
Open for
Dinner
Ambiance
Traditional • Romantic
House rules
Palace Downtown takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and beds
Child policies
Children of any age are welcome.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
0 - 3 years
Cot upon request
Free
The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.
There are no extra beds available at this property.
All cots are subject to availability.
Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
Accepted payment methods
Cash
The fine print
Need-to-know information for guests at this property
Kindly note that as per UAE law, guests are required to present a valid UAE Emirates ID or a valid passport upon check-in.
For reservations with length of stay 2 nights and above, full stay deposit policy upon check-in may apply.
Please note that there is an additional 20 AED tourism fee per bedroom per unit per night payable at the hotel directly.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Palace Downtown in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
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